Last Updated: 2025.12.18
VIPz (“VIPz,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use the VIPz mobile application, website, QR-code ordering tools, and related services (collectively, the “Service”). By using VIPz, you agree to the practices described in this Privacy Policy.
We may collect information you voluntarily provide, including your name, email address, phone number, account preferences, and communications with support. Payment details are processed by third-party providers, and VIPz does not store full credit card numbers.
We may collect device type, operating system, IP address, browser type, app usage data, timestamps, and venue interaction data.
VIPz may collect approximate location data and in-venue location pins or table identifiers when voluntarily used. This information is used solely to improve service efficiency and user experience.
We collect transaction-related data including items ordered, visit totals, fees, tips, gratuities, and venue information to operate the Service.
We use collected information to facilitate ordering and payments, process transactions, prevent fraud, support venue operations, improve the Service, communicate with users, display relevant content and promotions, and comply with legal obligations.
Payments are processed by trusted third-party providers such as Stripe, Square, or Toast. VIPz does not store full payment card information and only receives confirmation of transaction details.
We may share information with participating venues, payment processors, service providers, legal authorities when
required, or successors in a merger or acquisition. VIPz does not sell personal information.
VIPz may display venue promotions, sponsored content, or third-party advertisements. Advertising may be contextual or location-based, and personal data is not sold for advertising purposes.
We retain information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Users may request account deletion subject to legal requirements.
VIPz uses reasonable administrative, technical, and physical safeguards to protect information, but no system can be guaranteed fully secure.
Depending on jurisdiction, users may have rights to access, correct, or delete personal data and opt out of marketing communications.
VIPz is not intended for individuals under 21 years of age and does not knowingly collect personal information from
minors.
VIPz may contain links to third-party services and is not responsible for their privacy practices.
We may update this Privacy Policy periodically. Continued use of the Service constitutes acceptance of any revisions.
VIPz
vipzclub.com
support@vipzclub.com